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Kinner is primarily a home health technology provider, based in Austin Texas. It was founded by Chris Hester and launched in 2003. It’s a practical company that provides software solutions to help post-acute healthcare providers work more effectively.

In addition, it helps staff in post-acute healthcare and clinicians maintain health records, make bills, and more.

Kinner Software

Kinner Software is a fast-growing technology in home health. It has its headquarters located in Austin, Texas, United States. Kinner Software provides a web-based solution that gives clinical and business results to home health, hospice, and also private industries. In other words, it’s a web-based software that improves the quality of care and develops support solutions for home health.

Kinnser software is easy to use, it’s the best home software available. it makes agency management simple and also reduces paperwork. The company serves many agencies in the Home Health and Hospice. Also, it serves agencies in the Home care field and has many products which are distributed using the Software as a service (SaaS) model, instead of the programs installed on your agency’s computers. This process eliminates any technology burden on the organization that uses the product.

Since the product is distributed across the internet, clinicians and staffs ensure to work with the latest version of the product. This process ensures that the product update gets to the field to avoid having to manage the process.

Kinner products are available in various categories. These products include:

The following products are available in the Home Health category:

  • Kinnser Agency Manager – It manages and grows your Home Health Agency
  • Kinnser Physician Access – It provides physicians access to patient information
  • Kinnser Link – Allows clinicians to complete documentation in the field
  • Kinnser Therapy Manager – Helps run your therapy company
  • Kinnser Direct Secure Messaging – Two-way communication with referral sources; also works with Kinnser Hospice

The products below are available in Hospice:

  • Kinnser Hospice – Manage and grow your hospice
  • Kinnser Direct Secure Messaging – Two-way communication with referral sources; also works with Kinnser Agency Manager

For Home Care category:

  • Kinnser ADL – Manage and grow your Private Duty Agency

Kinnser Agency Manager

According to Kinnser Software inc. Kinnser Agency Manager is widely used. In 2015, it was reported that Kinnser has over 40,000 users and in 2014, the Agency Manage has over 18 million home visits.

Kinnser Agency Manager offers home health software solutions, it helps with care needs, administration, and billing. Home health care agencies that are small or medium in size can make use of Kinnser Agency Manager for decision making and to improve productivity.

In addition, Kinnser Agency Manager can automatically check if you are qualified for Medicare. This happens at patient intake to head off problems at the start and the check continues every week. This process helps the agency from offering services that the patient is no longer qualified for.

Also, the program improves communication using its own variant of email, called K-mail. K-mail is a system that helps to send and receive HIPAA-compliant messages. It connects internal home health agency staff for better communication. Likewise, it does the same for external parties such as therapy companies, physicians, labs, and payers.

In K-mail, the messages can be attached directly to the patient’s online chart. It also helps doctors and clinicians to communicate better to care better for a patient.

Kinnser Agency Manager is easy to use, it covers every aspect of a home health care agency and it is offered as a training program.

Next, Kinnser Agency Manager Users have access to unlimited Customer Support by telephone, Monday through Friday, 7 AM to 7 PM Central Time, as well as email support.

Kinnser Physician Access

Kinnser Physician Access is HIPAA-compliant it helps physicians communicate help well with Kinnser Agency Manager. This service is part of the Kinnser Agency Manager subscription. With Kinnser Physician Access, physicians have access to patients’ information in Kinnser Agency Manager anytime, any day. Also, physicians have access to their patient’s health care incidents.

Also, this service allows physicians to use e-signatures to issue orders and also earn online referrals. it can also help to generate Certification and Care Plan Oversight (CPO) claims with automatic HCFA 1500 generation.

Kinnser Link

Kinnser Link is a mobile app that also runs freely on iOS and Android devices. This link allows Kinnser Agency Manager users to document their clinical while still in the field or in the office. They can also do the documentation even when their location does not have internet access or cekkulare signal.

Kinnser Link app allows its users to have access to its patients:

  • Patient information
  • Clinical notes at the point of care
  • Daily schedules

Advantage your agency gets to enjoy when using Kinnser Link:

  • Encryption to ensure security and HIPAA compliance
  • Removal of redundant data entry
  • Ensure document transfer to Kinnser Agency Manager is kept safe to avoid losing the documents
  • Taking notes accurately at the point of care

Kinnser Therapy Manager

Kinner Therapy Manager is a software that operates a therapy company. It helps your company improve care quality and also lighten your workload. With Kinnser Therapy Manager, you can receive patient referrals electronically, make schedules and monitor therapy visits.

In addition,  Kinnser Therapy Manager Improves communication using a HIPAA-compliant mail system. You can communicate well with therapists, staff, and home health agencies. It makes it easy for agencies to refer patients to you.

Other benefits include:

  • Complete HIPAA-compliance
  • One price for your entire agency. There’s no reason to track the user’s number
  • You enjoy non-stop e-mail and telephone technical support
  • The one-time setup fee includes onsite training for your staff
  • Meets or exceeds CHAP, JCAHO, and state survey requirements.

Kinnser Hospice

Kinnser Hospice was made with the help of effective hospices and knowledgeable consultants. it was designed to develop a product that will enhance patient care and alongside improve hospice productivity and effectiveness. The process was designed around what the hospice use, this makes it simple for staff to use and understand. Kinners says it requires just a few hours to train your staff on how to use the product. To make the training faster, the company can come to you. They offer onsite training.

Hospice is designed to increase IDG/IDT processes efficiency. It says processes that require hours or days can be done in a few minutes. This is because the necessary information is accessible in the software it streamlines communication. Kinnser also uses K-mail like other Kinnser product.

Hospice will assist you with the following:

  • IDG/IDT scheduling & tracking
  • IDG meeting management
  • QA
  • Bereavement processes
  • Billing
  • Clinical documentation

You don’t have to worry about installing servers or managing software updates, you will always use the latest version of the software.

Also, Kinnser Hospice helps to make your work easy; it works on any internet-supported device. Hence, you can use it on your laptops, Android or iPads, and more anytime any day. You have access to non-stop telephone and email technical support 12 hours a day, Monday through Friday, with no extra cost.

Kinnser ADL (Private Duty Software)

Private Duty Agencies helps patient that needs Activities of Daily Living (ADL) type of care. Kinnser ADL makes growing and maintaining a Private Duty Agency simple. ADL is internet-based software that operates in web browsers and is accessible as an app on Android devices as well as iOS.

With Kinnser ADL, you make schedules, track reports, and contract your business. It merges with other software that people make use of in Private Duty Agencies. This software includes:

Kinnser ADL provides powerful tools that make it easy to communicate and manage caregivers. It can verify if caregivers pay their visit. Also, It does this using the software’s GPS timecards and also monitors the caregiver’s activities. It also automatically reminds your caregivers about shifts, and if there’s a missed visit, it will alert you immediately.

In addition to caregiver benefits, is a special partnership with This interaction makes it easy to recruit caregivers for your agency. Likewise, Kinnser ADL Family Portals provides additional benefits to loved ones. Family members can view:

  • Caregiver clock-ins
  • Activities performed
  • Current shift logs

They can also download reports for long-term care reimbursement. Family Portal also allows loved ones to view information from the portal. This will reduce calls for information from them.

Besides bill and tracking of payers, the software can also do the following:

  • Managed Care
  • Medicare waiver
  • Long-term care
  • Private pay
  • VA

Apart from the functions mentioned above, the software can also manage complex situations like multiple parties and split billing. Also, it makes the process of Private Duty Agencies’ inventory management, deposit, credit, and reversal simple.


Kinnser software offers various training options to make sure your staff is effective. These training options include:

  • In-person, on-site training
  • In-person, regional training events
  • Web-based training

In-Person, On-Site Training

This training option is for organizations that are just starting with Kinnser Agency Manager or Kinnser Therapy Manager. Kinnser-certified will train your staff on Kinnser products. They will work for about eight hours for two days, introducing the products, explaining the basics and covering the practical aspect.

This training is to ensure your agency runs smoothly and faster. Below are the processes your staff will learn:

  • Coordinating care by making use of K-mail, Kinnser’s HIPAA-compliant messaging system
  • Working with your product’s reports and administrative Dashboard
  • Learn to create patient schedules
  • Learn to create and work with a patient’s Electronic Medical Record
  • Reviewing the QA / Case Management process

The training topics include:

  • Creating and working with patient orders and communication notes
  • Viewing clinician schedules
  • Accessing patient clinical records
  • Working with all clinical documents including the OASIS, 485-POC, Nursing, Therapy, & CNA visit notes
  • Completing a visit note, which includes reconciling a medication profile, and applying an electronic signature

In-Person, Regional Training Events

You don’t s stop training when you have to install Kinnser software or train your staff. You still need to train as a result of Kinnser product updates or staff changes. Kinnser does this training option for no extra cost.

Regional training includes:

  • Kinnser Hospice 101- Student the basics of the software, K-mail, patient communication, and more
  • Kinnser Agency Manager 101- How to use Kinnser Agency Manager, K-mail, manage tasks, and more
  • Building Success with Back Office Processes in Home Health – How to streamline admissions and referrals and more

Web-Based Training

This training option is on how to recruit staff to enhance the skills of growing Kinnser product. This is also done at no extra cost. These trainings include:

  • Live webinars every week
  • On-demand video tutorials
  • Training guides
  • Online group

The live webinars include:

  • Agency Manager – Improving Frequency Compliance w/ Kinnser’s Orders Supported Scheduling (OSS)
  • Therapy Manager: Basics and Clinical Notes
  • Kinnser Hospice: Intake and Scheduling


Kinnser software does not have a fixed price because they offer different types of products. However, pricing is not per user. It is per agency. Hence, there’s no need t be worried about paying for individual user licenses, managing, or tracking.

Onsite training is included as part of your Kinnser Agency Manager and Kinnser Therapy Manager monthly fee. As well as, access to non-stop customer support. The price you pay for Kinnser software is based on the following:

  • The characteristics of your business
  • How long you have been in business
  • Patient’s census
  • Survey status
  • Specific needs

You have to schedule a free consultation to get the exact price for your agency. You will be asked questions and a free display of Kinnser products.

Guess what? Kinnser is now part of WellSky!

What is WellSky?

Now, WellSky formerly Kinnser is software that helps to enhance the quality of care, manage patient load, assist home health care agencies, and more.

WellSky Home Health

WellSky Home Health which was formerly Kinnser Agency Manager is a web-based mobile software solution that helps enhance care quality, assists home health agency communicating well, working more effectively, and more.

Kinnser WellSky Login

Kinner app aids easy access to Kinnser services. The app is available on Android devices and iPhones.

To successfully log in to your account, you must sign in first to create your account. This process is very simple. Once you have your account, login is simpler. All you need is your username and password. To do this:

  • Go to
  • Select login
  • Enter your username and password in the space provider
  • Then, click on sign in

If you forgot your password, click on Forget Password or Unlock Account to reset your password.

To apply for Kinnser Live Training

Follow the steps below to apply for Kinnser live training

  • Open your Kinnser app and log in to your account
  • Select Help choice in the toolbar
  • Then, click on the online help choice
  • Select Live Training Choice

Kinnser WellSky

Kinnser Wellsky is a fast and safe way to update your health records by connecting with the Kinnser documentation system. You can schedule an appointment with the doctor through the online Kinnser hotbox login portal.

Kinnser HotBox

According to Kinnser,  its data within the app, Kinnser Link, is fully encrypted. It works like this, clinicians use internet-supported devices to load the document they are scheduled to use that day through their Kinnser HotBox into the HIPAA-compliant Kinnser Link app. The document is accessible even without internet access. Moreover, when web access is restored, the saved document can be sent to the agency’s online EMR.

Kinnser HotBox offers the following benefits:

  • Home Health
  • Hospice
  • Personal and Social care
  • Home Care
  • Scheduling
  • Blood and Medication Management
  • Rehabilitation
  • Human and community services
  • Behavioral Health & IDD
  • Education

To Login in to Kinnser HotBox

  • Go to
  • Enter your username and password in the space provided
  • Then, select login

How to Login Kinnser Hotbox on Android & iOS Device.

To log in to Kinnser hotbox on your Android device, you have to download and install the Wellsky home health login app on your device. Once you have installed the app, you can use the login details to sign in to your account. Customer Care lines | Contact of Kinnser Net:

Call: (877) 399-6538 Monday to Friday 7:00 AM to 7:00 PM Central Time.

Agency manager and Therapy Manager contact:

Kinnser Hospice:

Kinnser ADL:


What is Kinnser?

Kinnser Agency Manager remains the full widely utilized software for home health agencies Kinnser brings together everything a home health agency requires into an individual convenient Web-based application.

What is WellSky Home Health?

WellSky Home Health (formerly Kinnser Software) is a web-based software solution that helps home health care agencies successfully increase efficiency, grow profitability, improve communications, and better coordinate patient care.

How much does Kinnser cost?

Cost not specified.

Who is the typical user of Wellsky home health:

Freelancers, Large Enterprises, Mid Size Businesses, Small businesses.

Login | Kinnser Software

Check the link here or for Hospice Support. For telephone support, you can call (877) 399-6538. Mon-Fri 7:00 am – 7:00 pm (CST).

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